FAQs

Shipping & Delivery

For shipping & delivery policy, please refer to our 'Shipping & Delivery' page here.

Return & Refunds

For return & refund policy, please refer to our 'Return & Refund' page here.

Order Processing

You can cancel your order if your order has not been dispatched yet. However, if your order has already been dispatched from our warehouse, we are unable to cancel this. Of course, if you decide to return this once you receive it is no problem, please make sure that your item fits our returns policy before posting back.

Damaged / Faulty / Wrong Items

Please contact us as soon as possible when you get any damaged, faulty or wrong products along with a copy of your tax invoice, for a refund.

  • You can use your order confirmation email as a tax invoice
  •  Please email us with a clear image of the damaged/faulty/wrong item(s) and make sure you tell us your order number
  •  Our Customer Service team will review your refund application

Sizing

Use our size guide below to make sure you get the right size and fit.
Actual measurement is stated in each product page.